Help & Support
We think you can find your answer here. Please contact us if you have any other questions.
Answer: To start using My Ticket Partner (MTP), sign up for an account and provide event details like name, date, and venue. Then, proceed to create tickets and set up your event.
Answer: Essential details include event name, date, and venue. These help attendees understand the event and make informed decisions about purchasing tickets.
Answer: MTP offers four ticket types: paid, free, group, and donation. Each type can be customized with various settings to meet the organizer's needs.
Answer: Yes, organizers can offer both paid and free tickets on MTP, providing flexibility for attendees based on their preferences and event requirements.
Answer: Promo codes, including discount and access codes, can be created and managed through the MTP platform. Organizers have control over discount amounts, usage limits, and expiration dates.
Contact Support via email
Response times will be slower than our messaging chat feature, but you're always welcome to email us: team@myticketpartner.com
Schedule a call with Support
Message our team through the bubble in the bottom-right corner of your account to schedule a time that works best for you.
Send us a message
We usually reply within 24 hours. If you’re an event organiser and have an urgent question, please call us.